Privacy Policy
Last updated: May 5, 2026
Introduction
PS Visa Co., Ltd. ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (psvisa.com).
Information We Collect
- Contact form data: Name, email address, phone number, and message content when you submit our contact or quote request form.
- Usage data: Pages visited, time spent on pages, click patterns, scroll depth, and navigation paths.
- Device data: Browser type, operating system, screen resolution, and device type.
- Location data: Approximate geographic location based on IP address (country/city level only).
How We Use Your Information
- To respond to your inquiries and provide visa consultation services.
- To improve our website, content, and services based on how visitors use our site.
- To analyze website traffic and user behavior for optimization purposes.
- To ensure the security and proper functioning of our website.
Analytics & Tracking Technologies
We use the following analytics services to understand how visitors interact with our website:
- Google Analytics 4 (GA4): We use GA4 to collect website usage data including page views, session duration, traffic sources, and user demographics. Google may use this data in accordance with the Google Privacy Policy.
- PostHog: We use PostHog for product analytics, session recordings, and UX improvement. PostHog collects page views, click events (autocapture), session recordings (all form inputs are masked), exceptions, and an anonymous device identifier. Data is stored in PostHog's EU data center. For more information, see the PostHog Privacy Policy.
- Vercel Analytics: We use Vercel Analytics and Speed Insights to monitor website performance and Core Web Vitals. This service collects anonymized performance data.
Cookies
We use cookies and similar tracking technologies to collect usage data. When you first visit our site, we ask for your consent before enabling non-essential cookies. You can change your cookie preferences at any time using the "Cookie Preferences" link in the footer of our website.
- Essential cookies: Required for the website to function properly (e.g., language preference). These do not require consent.
- Analytics cookies: Used by Google Analytics, PostHog, and Vercel Analytics to understand site usage and improve the user experience. These are only activated after you give consent.
Your Rights
Under the Thailand Personal Data Protection Act (PDPA) and other applicable data protection laws, you have the right to:
- Access and obtain a copy of your personal data.
- Request correction of inaccurate personal data.
- Request deletion of your personal data.
- Withdraw consent at any time (e.g., by revoking cookie consent via the footer link).
- Object to or restrict certain processing of your personal data.
- Lodge a complaint with the relevant data protection authority.
Data Retention
We retain contact form submissions for the duration needed to respond to your inquiry and provide our services. Analytics data is retained according to the default retention periods of each analytics provider (Google Analytics: 14 months, PostHog: 7 years by default — configurable in project settings).
Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms, LINE, WhatsApp). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Contact Us
If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:
- Email: psmochi@psvisa.com
- Phone: +66 81 505 5122
- Location: Bangkok, Thailand
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
